Automated Process Analysis
Why is it necessary to analyze processes?
In order to improve processes and operational efficiency, at first it is necessary to understand the current situation. By understanding how the processes are performed now, it is possible to find out:
- Why the execution of a process is delayed and who is responsible?
- When the delay is due to insufficient resources?
- At which step it is necessary to implement changes in order to improve efficiency?
Traditionally clarification of actual processes has been quite expensive and time consuming. In addition, it is not always reliable that employees will reveal the actual situation.
What is included in automated process analysis performed by us?
We offer to perform automated process analysis based on data available in organizations’ data systems using special tools. By using data from different data systems regarding activities of employees, devices or clients, it is possible to receive in short amount of time:
Visualized process model which will show what steps are made and in what order
Activities in time
Calculated average length of each activity and time between activities
Process step costs
Calculation of costs for each step based on results on resource capacity
Variations of the process
All variations of performed process and their causes
Visualized data about the busiest working hours and the impact on process efficiency
Event analysis step by step by analyzing causes and effects
Efficiency during period of time
Capacity of separate resources within stated period of time, by years, months, days or hours
Data grouping, filtration
In addition – presentation of tailored data based on requirements, for instance, separate units, clients, different job shifts, services etc. – until an individual case
We recommend that you also consider:
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