Entrust us with care for your IT infrastructure, and you will be able to devote your time and energy to your main business processes and the pursuit of your goals.

IT System Monitoring and Maintenance

Monitoring and maintenance of IT systems covers:

  • Everyday supervision of your IT systems so as to make sure that your staff can use all of the IT systems without interruptions or mistakes;
  • Regularly scheduled monitoring of data security so as to protect the information that is important for you;
  • Software upgrading and other improvements that are needed so that your company can develop;
  • Administration of user access rights in line with changes at your company.

Daily report provides you with information about the status and processes of your information systems.  Statistical data that are gathered allow you to forecast and plan for improvements or optimization of the systems.

You will have access to a team of specialists who will quickly and professionally deal with IT problems of any kind.  You will be able to report problems to us immediately, and we will help by remotely connecting to the user’s computer or by visiting your offices.

Everyday user support

Our offer of IT systems monitoring and maintenance also includes Helpdesk services.  Our specialists will offer support to you and your staff in the use of IT systems, quickly addressing any problems that may occur while using IT resources.

Single point of contact

We will be glad to co-ordinate co-operation with other service providers which relate to the maintenance of your IT infrastructure.  It is not necessary for you to wonder about which service provider to contact.  Just get in touch with us, and we will submit the request to the relevant subcontractor.  We will also make sure that the work gets done.  As a result you will receive a report on occurring activities regarding IT systems and business functions.

Contact us if you are interested in IT infrastructure maintenance services.

This service has already been selected by:

Intrac
Indutek
Sperre
Deutsch-Baltische Handelskammer
SLO
Friedrich-Ebert-Stiftung

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